Shipping & Delivery Policy

Last Updated: 11-Apr-2026
At NexMsg (www.nexmsg.in), we provide digital communication services. Therefore, no physical products are shipped.

1. Nature of Service
• All services offered by NexMsg are digital and virtual
• No physical shipment or courier delivery is involved

2. Service Activation
• After successful payment, services are typically activated instantly or within a few hours
• In some cases, activation may take up to 24 to 72 hours, depending on:
  • Verification requirements
  • Service configuration
  • Compliance approvals (DLT, WhatsApp API, etc.)

3. Delivery of Services
• Access to services is provided via:
  • Login credentials
  • User panel/dashboard
  • API access (if applicable)
Users are responsible for maintaining the confidentiality of their login details.

4. Delays in Service Delivery
Delays may occur due to:
• Incomplete user information or verification
• Technical issues or maintenance
• Third-party dependencies (telecom operators, WhatsApp, APIs)
NexMsg is not liable for delays caused by external service providers.

5. Service Availability
• Services are provided on a best-effort basis
• Temporary downtime may occur due to maintenance or unforeseen issues

6. No Physical Shipping
Since all offerings are digital:
• No shipping charges apply
• No tracking ID will be generated
• No physical delivery timelines apply

7. Contact Information
For any delivery or activation-related queries:
📧 Email: info@nexmsg.in
🌐 Website: www.nexmsg.in

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