Last Updated: 11-Apr-2026
Welcome to NexMsg (www.nexmsg.in). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect
We may collect the following types of information:
🔹 Personal Information
    • Name, email address, phone number
    • Billing details and payment information
    • Company/business details (if applicable)
🔹 Technical Information
    • IP address, browser type, device details
    • Login activity and usage data
🔹 Messaging Data
    • Sender IDs, templates, and campaign data
    • Delivery reports and logs

2. How We Use Your Information
We use your information to:
• Provide and manage our services
• Process payments and transactions
• Improve platform performance and user experience
• Communicate important updates and support
• Ensure compliance with legal and regulatory requirements

3. Data Sharing & Disclosure
We do not sell your personal data. However, we may share data with:
• Telecom operators, WhatsApp, and API providers for service delivery
• Payment gateways for secure transactions
• Legal authorities if required by law

4. Data Security
We implement appropriate security measures to protect your data.
However, no online platform can guarantee 100% security, and users share information at their own risk.

5. Data Retention
• We retain user data only as long as necessary for service and legal compliance
• You may request account deletion, subject to regulatory requirements

6. User Responsibilities
Users must ensure:
• They have proper consent before sending messages
• They comply with applicable laws (TRAI, DLT, WhatsApp policies)
• They do not upload or share prohibited or illegal content

7. Cookies & Tracking
We may use cookies to:
• Improve user experience
• Track website usage and performance
Users can disable cookies through their browser settings.

8. Third-Party Services
Our platform relies on third-party services (telecom, WhatsApp, APIs).
We are not responsible for their privacy practices or data handling.

9. Your Rights
You have the right to:
• Access your data
• Request correction or deletion
• Withdraw consent (where applicable)
Requests can be made via contact details below.

10. Changes to Privacy Policy
We may update this policy from time to time. Continued use of our services means you accept the updated policy.

11. Contact Information
For any privacy-related queries:
📧 Email: info@nexmsg.in
🌐 Website: www.nexmsg.in