Last Updated: 11-Apr-2026
At NexMsg (www.nexmsg.in), we provide secure and transparent payment processing for all our digital communication services.
1. Accepted Payment Methods
We accept payments through trusted payment gateways, including:
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Credit & Debit Cards
• Net Banking
• NEFT/RTGS
• Wallets (if available)
All payments are processed through secure, encrypted gateways.
2. Payment Terms
• All services are prepaid unless otherwise agreed
• Users must ensure sufficient balance before using services
• Pricing is subject to change without prior notice
3. Transaction Security
• We use SSL encryption and secure payment gateways to protect transactions
• NexMsg does not store sensitive payment details such as card numbers or CVV
4. Failed or Pending Transactions
• If a payment is deducted but services are not credited:
• Please wait up to 24 hours for automatic update
• If not resolved, contact our support team
5. Refunds & Adjustments
• Refunds are governed by our Refund Policy
• Only undelivered message credits are eligible for refund
• Approved refunds may be credited to:
• Original payment method, or
• NexMsg wallet balance
6. Chargebacks & Disputes
• Users must contact NexMsg support before initiating any chargeback
• Fraudulent or unjustified chargebacks may result in:
• Account suspension
• Permanent service restriction
7. Compliance & Risk Monitoring
• All transactions are monitored for fraud prevention and risk assessment
• NexMsg reserves the right to:
• Reject or cancel suspicious transactions
• Request additional verification if required
8. Taxes
• All applicable taxes (GST, etc.) will be charged as per Indian laws
• Users are responsible for compliance with their local tax regulations
9. Third-Party Payment Providers
• Payments are processed via third-party gateways
• NexMsg is not responsible for:
• Gateway downtime
• Transaction failures due to banking issues
10. Contact Information
For payment-related queries:
📧 Email: info@nexmsg.in
🌐 Website: www.nexmsg.in